Receptionist
Greets every customer instantly, day or night.
AI Employee for WhatsApp & Instagram DM Automation
WhatsAppInstagram
Hire an AI employee for WhatsApp & Instagram.
It replies to customer messages, answers Instagram DMs, captures leads, takes orders and books appointments 24/7. Set up in minutes, no coding needed.
- Official Meta WhatsApp & Instagram APIs
- Set up in 10 minutes
- Cancel anytime
One AI employee. Both channels your customers DM.
WhatsApp
Replies, orders and bookings on your WhatsApp Business number.
Instagram
Answers DMs and comments on your Instagram account, automatically.
Built for businesses that run on conversations.
- Retail
- Restaurants
- Clinics
- Salons
- Coaching
- Real Estate
- Services
- E-commerce
The problem
Your customers are on WhatsApp & Instagram. Your team can't reply to every DM.
Every unanswered WhatsApp message or Instagram DM is a customer who might buy somewhere else.
Same questions, every day
Price? Timing? Location? Your staff types the same answers again and again.
Leads go cold overnight
Someone DMs at 11 pm. By the time you reply in the morning, they've moved on.
Follow-ups get missed
Interested customers slip through the cracks when nobody remembers to check back.
Product enquiries pile up
"Is this available?" messages stack up faster than anyone can answer them.
Booking requests get lost
Appointment requests get buried in chats and the slot goes to someone else.
"Where's my order?" floods the inbox
Status questions eat the time your team should spend on new sales.
Meet your AI employee
One AI employee. Every front-desk job.
It works the roles your team is stretched across, on the WhatsApp & Instagram accounts your customers already use.
Sales Executive
Captures leads and follows up before they go cold.
Order Desk
Shows your catalog and takes orders inside the chat.
Booking Desk
Fixes appointments without the back-and-forth.
Support Agent
Answers pricing, hours and order status all day.
Escalation
Hands the chat to your team the moment a human is needed.
AI vs human
The employee who's always on shift.
| Compared on | Human employee | AI employee |
|---|---|---|
| Availability | About 9 hours a day | 24/7, including Sundays |
| Reply time | Minutes to hours | Seconds |
| Conversations at once | 1 to 3 | Unlimited |
| Monthly cost | Salary plus overheads | From ₹1,999/month |
Your team stays in charge. The AI handles the repetitive work.
See it in action
This isn't a mockup. It's the actual product.
Real screens from the ConviDeskAI dashboard your team will use.
How it works
Live in four simple steps.
Step 1
Connect Channels
Link your WhatsApp Business number and Instagram account via official Meta sign-up.
Step 2
Teach it your business
Add your menu, prices, products and FAQs. It learns from what you give it.
Step 3
Go live
Switch it on. Customers get instant replies from the very next message or DM.
Step 4
Grow
Leads, orders and bookings flow into your dashboard while you run the business.
Build it your way
Design the conversation. No code.
Drag, drop and connect steps to shape exactly how your AI employee handles each chat. Start from a simple flow like this one and change it any time.
- Welcome messages with tap-to-reply buttons
- Product search straight from your catalog
- Collect name, address or preferred time
- Hand over to your team at any step
Trigger
Customer says "hi"
Welcome message
Hi! 👋 How can we help today?
Buttons
ShopSupportTrack OrderProduct search
Finds matching items in your catalog
Collect details
Name, size and delivery address
Create lead
Saved to your Leads with the full chat
Human handoff
Your team takes over when needed
Solutions
Real conversations, real outcomes.
Example chats showing how your AI employee handles a typical customer in each business.
Retail · WhatsApp
- Customer: Is the blue kurta available in L?
- AI employee: Yes, the Blue Cotton Kurta is in stock in L for ₹899. Shall I add it to your order?
- Customer: Yes, deliver to Andheri West.
- AI employee: Done! Order confirmed with Cash on Delivery. You'll get an update when it ships.
Outcome
Order created
New order in your dashboard
Blue Cotton Kurta (L) · ₹899 · COD
Knowledge base + human handoff
Trained on your business. In control of your team.
Teach it your menu, prices and FAQs once. It answers like your best employee, and hands over to a human whenever a conversation needs one.
Answers from your own information
Replies come from the prices, products and FAQs you add, so customers get your answers, not guesses.
Knows when to step back
When a question needs a person, the chat moves to your team with the full history.
You can take over any chat
Jump into any conversation from the inbox, any time.
Pricing
Simple plans that pay for themselves.
Every plan includes the full AI employee. Pick how many agents and AI credits you need.
Starter
For small businesses starting their AI journey
₹1,999/month
- 2 AI Agents
- WhatsApp & Instagram DM Automation
- 1,000 AI credits/month
- Basic analytics dashboard
Most Popular Pro
For growing businesses that need every channel covered
₹3,999/month
- 5 AI Agents
- WhatsApp & Instagram DM Automation + More
- Choose from 20+ AI models
- 4,000 AI credits/month
Business
For businesses that want complete AI automation
₹9,999/month
- 10 AI Agents
- Every channel, including Calling Agent*
- Choose from 20+ AI models
- 10,000 AI credits/month
No lock-in. Cancel anytime. Billed securely via Razorpay. Prices exclude GST.
See full pricingFrom the blog
View all posts Practical WhatsApp & Instagram guides for growing businesses.
FAQ
Questions, answered honestly.
Yes! ConviDeskAI connects directly with Meta's official WhatsApp Cloud API and Instagram Messaging API. Your AI employee replies to WhatsApp messages, Instagram DMs, comments, captures leads, and processes orders across both channels seamlessly.
Your next best employee never sleeps.
Set it up today and let it answer tonight's customers on WhatsApp & Instagram.